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Terms of Use

We are Welcome to Portugal, a brand owned by Sara Galis Unipessoal Lda, tax number 517126796, whose registered headquarter is at Av. Estados Unidos da América, 2 – P.3 – 2.º A, 1700-174 Lisboa, Portugal.

By browsing and using this website, you agree to this policy governing your website use. You should not use our website if you do not accept this policy.

This policy applies only to this website and not to other websites we provide links to.

However, this same policy applies to other Welcome to Portugal eventual presence on social media pages, such as Facebook, Instagram, Twitter or Youtube.

We may change our privacy policy occasionally without notification, and you should regularly review this policy when you visit our site.

Collection of information

To provide the services you want and to allow you to experience a more personalized service when you revisit us, we may ask about your interests. We find these out by asking you, by reading your comments and by looking at our site’s most popular areas. We also use “cookies” and other technologies to collect information from your computer and about your activities on our site.

Collection of personal information

We will only collect personal information from you (such as name, address, telephone number, email address, etc.), which you have voluntarily provided by completing the inquiry form or sending emails to us. Please do not submit your personal data to us if you do not wish us to collect it.

We may use your contact details to send you newsletters, other targeted information, or promotional content and ads.

If you contract service from us, we may ask for information including your name, e-mail address, delivery and billing address, credit or debit card number and expiry date. Sometimes we may ask for your telephone number to be forwarded to any third parties that will help us comply with your requests.

Collection of other information

In addition to asking you to submit personal information, we may collect information about you automatically when you visit the site. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page designed to allow us to monitor visitors to our site. A cookie is a small text file placed on your computer’s hard drive by your web browser when you first visit our site. The cookie lets us identify your computer and find details about your last visit. Most internet browsers accept cookies automatically, but usually, you can alter your browser settings to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you receive cookies.

The information collected by cookies and web beacons is not personally identifiable; it includes general information about your computer settings, connection to the internet, e.g. operating system and platforms, IP address, browsing patterns and timings of browsing on our website and your geographical location.

Use of your information

You agree that we may obtain, hold, correlate, merge and use your information (including personal information) to provide you with our services and ancillary services for our internal business purposes. These include (without limitation):

  • Personalising your visits to the site and developing the design and style of the site to improve our services to you;
  • To inform you about the latest changes to our website or products, services or promotional offers that you might find interesting;
  • Communication (and personalizing such communication) with you from Welcome to Portugal and from other reputable and trustworthy third parties (if you have agreed to such);
  • Informing you if you have succeeded in competitions or promotions; compiling customer reviews.
  • For market research purposes;
  • To prevent you from posting illegal, offensive or objectionable comments on our sites;
  • To enable third parties to carry out statistical analyses and technical, logistical or other functions on our behalf, including determining behavioural preferences to manage online advertising;
  • For strategic development;
  • For any purpose required by law or regulation, and for accounting purposes;
  • Sharing Information.

At our discretion, we may provide third parties with certain aggregate statistical data about your use of our websites, which may include demographic data such as age range and/or geographic location of groups of users. It will not include information that could personally identify you.

With your consent, we may supply personal information to other third parties.

We reserve the right to access and disclose personal information to comply with applicable laws and lawful government requests or requests by applicable regulatory bodies, to operate our systems properly or to protect ourselves or our other users.

We may transfer, sell or assign any of the information described in this policy to third parties due to a sale, merger, consolidation, change of control, transfer of assets or reorganization.

Monitoring emails

We may monitor and keep records of email communications you send to us and other communications with you per this policy and our other business interests.

Safeguards and Security

No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of our sites. However, we use our reasonable endeavours to protect the security of your personal information from unauthorized access.

Changing or accessing your information

Should your personal information change (e.g. your postcode), if you no longer wish to receive newsletters or services you have signed up for, or if you wish to review or receive copies of the personal information we hold about you, or have any other queries please email including full details of your request.